Help Change How Science is Done.
Join Our Team.

• Extremely knowledgeable on general product capabilities in order to promote the product within research communities and respond to user queries
• Cultivate strong and trusted community and user relationships
• Support communications plan and community engagement program by interacting with stakeholders in the research community
• Draft and distribute content and resources that promote the products, as well as accomplishments of product users with the member community
• Facilitate inter-team communication to solicit feedback and/or develop user resources
• Assist with creating and managing content for social media platforms (twitter, facebook, blog)
• Provide product overviews for new community members
• Lead or facilitate COS workshops for members and research communities
• Manage user support help desk, responding to user reports of issues and feature requests by coordinating with product, engineering, and quality assurance teams to ensure prompt resolution
• Own development and maintenance of product help documentation with support from product owners
• Report on customer relations activities regularly, triage feature requests and evaluate user support trends

• Excellent verbal and written communication skills
• Experience working in a research-oriented environment
• Experience in customer/community engagement role or supporting online communities
• Desire to work as a team player and seek opportunities to collaborate within and across teams to advance outcomes
• Experienced multi-tasker with ability to handle and prioritize various tasks
• Adaptive to rapidly changing demands and multiple priorities in a high performance workplace
• Strong analytical, organizational, and documentation skills with excellent attention to detail
• Self-starting, industrious, creative, and independent worker who continually seeks new challenges and responsibilities
• Experience using Customer Relationship Management (CRM) systems, Project Management systems and customer interfacing systems such as Zendesk

• Bachelor’s degree or equivalent experience
• 1+ years experience in communications, engagement or other related position 
• Experience within research or scientific environment 

• COS is located in Charlottesville, Virginia
• Remote work is available for this position

• 401(k) with employer match. COS offers a matching contribution of 100% up to 3% of pay and another 50% up to 5% of pay (the full match will be 4% if participants elect to defer 5%).
• Health, dental, and vision insurance. COS covers 100% of employee premium and 50% of all dependent coverage costs under the base plan
• 15 days paid time off (PTO) in year one in addition to paid holidays.
• COS offers paid leave for up to three (3) months to all regular full-time employees to care for their child after birth, after or during the adoption process, or to care for their spouse, child, or parent who has a serious health condition as well as for the employee’s own serious health condition.
• Modern office space and other amenities.

The Center for Open Science (COS) is looking for an experienced senior software engineer to advance our mission of increasing the openness, integrity, and reproducibility of scientific research.  We’re looking for someone to help us build user-facing SPAs that provide a great user experience through performance and reliability. The perfect candidate for this role has worked in the commercial software space for a while but would now like to use their engineering skill to positively impact the world. We are more interested in your communication skills, passion, and ability than we are in the specific technologies that you use. A great developer will be a great developer in any language.

Founded in 2013, COS is a non-profit organization that has pushed for meaningful change in the scientific community. We've initiated large-scale reproducibility studies, challenged the incentive models of science publication, and built the OSF (the premier online framework for ensuring that science is open and available).  All of our software is free and open source, and we want to apply the same transparent and open principles to science.

• Front-End: Ember.js and TypeScript
• Back-End: Python, Django, Tornado, and Flask
• Databases & Messaging: PostgreSQL, ElasticSearch, RabbitMQ
• Authentication: CAS (Java)
• Google Cloud, Kubernetes, Jenkins, and Travis

• LEADERSHIP: Help lead and mentor a small team of developers building the front end of a Postgres-backed web application. Provide code review, mentorship, and guidance for junior- and mid- level developers
• ARCHITECTURE and DEVELOPMENT: Make evidence- and experience- backed architecture decisions for new and existing products.  Write clean, maintainable, and well-designed code. Troubleshoot and improve legacy systems
• COORDINATION: Help triage and prioritize projects and products to meet business needs. Plan releases and organize migrations in concert with devops

• Ability to make and drive technical decisions to completion
• Great communication, including thoughtful listening skills, the ability to express complex ideas clearly and succinctly, and the ability to communicate well in writing
• Demonstrate expert-level understanding of Javascript and ideally TypeScript
• Experience in at least one front-end web application framework (e.g. Ember.js, Vue.js, Angular, React)
• Demonstrated experience in front-end testing best practices
• Expert in software design principles
• Strong attention to detail
• Experience mentoring other engineers
• Ability to work independently, and passionate about software engineering concepts
• Experience collaborating with teams across and outside the organization
• Track record leading teams to timely and effective project completion

COS offers full time employees:

• 401(k) with employer match. COS offers a matching contribution of 100% up to 3% of pay and another 50% up to 5% of pay (the full match will be 4% if participants elect to defer 5%)
• Health, dental, and vision insurance. COS covers 100% of employee premium and 50% of all dependent coverage costs under the base plan
• 15 days vacation in year one
• Paid family medical leave. COS offers paid leave for up to three (3) months to all full-time, regular employees to care for their child after birth, after or during the adoption process, or to care for their spouse, child, or parent who has a serious health condition
• Modern office space and other amenities
• COS promotes a flexible work environment that supports a healthy work/life balance

COS is an equal opportunity employer and strongly encourages applications from members of groups underrepresented in science and technology industries.

Please submit a resume and cover letter explaining your background and interest in the position here. Questions about the position and COS are welcome and can be directed to jobs@cos.io. You can also see more on GitHub.